[Milan Rabzszki] Casino Investment 101

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On this subject, here is an article about Casino Investments: As a casino expert who has traveled the world, Milan Rabzszki has a lot to teach people about gambling. The next logical step in his career seems to push him towards investing in a casino. In lieu of the new adventure he is about to embark on, he meets up with Mr. Andrew, an expert who has already invested in more than 20 casino brands and is willing to guide Mr. Rabzszki.

So, let’s see what he has to say about the process and what it takes to invest in a casino. 

What Does It Take to Manage a Casino?

A lot goes into managing a casino, and none of it happens easily or overnight. Managerial candidates go through rigorous education and training and begin with the least responsibility, building their skill set with time. 


First, management should know state gambling laws. They vary by region and cover the bare bones of a casino’s functions. These regulations include the minimum ages at which players and employees can enter and work, the types of internal controls that must be in place to assure game fairness, and more. 

Customer Support

Casinos depend on happy customers. There is a reason why the Kens and Karens of the world request to speak to the managers. They expect management to bend over backward to help them, and the staff is usually happy to do so. 

This leads to happy customers and, in turn, improved casino earnings. Casino managers learn how to assist customers. They should also know when to report player complaints to casino leadership or a government regulator. This is a thin line that only trained managers can spot. 


Numerous casinos, notably those on the Las Vegas Strip, feature well-known restaurants and buffets. In casinos, food and beverage managers oversee restaurant managers. Casino managers must be knowledgeable about food and beverage processes, employees, and restaurant operations.

Online casinos have the luxury of skipping this section, but brick-and-mortar casinos are still active, and people want to enjoy a good meal before they gamble!

Game Awareness

Some casino managers start as dealers, cage cashiers, or player development hosts. Video poker, blackjack, roulette, craps, and poker are familiar games. External casino managers may receive business, marketing, and management training. Casino managers should know how surveillance and gaming authorities investigate waste, fraud, and theft. If possible, the casinos will request them to keep a few extra sets of eyes on these areas too. 

Things They Don’t Tell You in School

We will have to split this into two:


Time management for casinos is an important skill to learn. This will help the establishment retain customers, gain new ones, and upscale the casino with time. Brand building does not have to require a lot of money, but it sure does take time. With the right marketing team, casinos can enjoy a bright future. 

The key is to enhance the player experience. 


Players need to spend time learning about the casino. This includes the bonuses, games, and other offers they have. It is crucial that they vet casinos before investing their hard-earned money in gambling. What they don’t tell you is that you’re playing against a large house, and you need to be able to hold your fort even in the worst-case scenarios.

Spotting a Casino to Invest In

Mr. Andrew suggests looking for a casino, old or new, with the right investments. 

  • Have they invested in their brand marketing? People don’t remember casino titles, but brands turn into household names that are spread by word of mouth. 
  • Do their games offer decent RTP? If gamblers are consistently losing, they tend to shift their gaze towards a place that gives them generous rewards. 
  • Does the casino offer promotions and bonuses that excite customers?
  • Is there a quick customer support system?
  • Are the games provided by reliable software developers?

Making a checklist will get you a long way in spotting what you’re looking for. 

Cooperation with Brands

Once you invest, get over the notion that you might have a say in how the casino functions. Unless you’re a major stakeholder, your voice won’t be heard. This is why it is important that you pick a brand that matches your checklist. 

Older brands have a hard time looking at new perspectives without being shaken, while newer ones may not yet be well-known. So, whatever it is you have to say, leave them suggestions with strong evidence as to why an idea may work, and step back.

What Does the Future Hold?

Casinos hold a lot of money, and that is why people like you want to invest in them. However, much needs to be done to ensure they run smoothly. The right casino management system and managers can help solve this issue. Be it providing great customer service or dealing with pesky gamblers who count cards, a strong hand is needed to lead a casino towards a successful future. 

Without management, you can expect casinos to run out of customers and eventually money. Why is that? Because they aren’t segregating their funds correctly or investing in things such as promotions, bonuses, and game quality. 


Mr. Rabszski recognizes that learning is an opportunity he simply must take. He is eager to learn anything that might help him make the casino online experience better for Polish players. Milan Rabszski runs TopKasynoOnline, a website dedicated to his hobby, as editor-in-chief. This organization is run by Poles, for Poles, and is situated at Zota 59, 00-120 Warsaw. He spends the vast majority of his time providing insightful commentary to participants. If you prefer, you may reach him at +48 22 595 14 00 or send an email to topkasynoonline@gmail.com. Listen to his podcast, where he discusses gambling in general and the many payment options available in Poland at the time of writing (September 2022). These options include Blik, Przelewy24, Paysafecard, Bitcoin, and Ecopayz. The man has a lot of wisdom to impart.

On the date of issue (September 2022), Note: Unfortunately, gambling is illegal in Poland, so the content in this article is intended only for informational purposes and is available to users outside of Poland.

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