[iTWire] STUDY: E-commerce revenue from mobile devices increasing

Nearly half (46%) of all e-commerce market revenue in Australia last year was transacted through mobile devices, the tech analyst firm Telsyte says, with what it calls the m-commerce market being worth $15.2 billion in 2018, compared to $12.0 billion in 2017.

E-commerce revenue from mobile devices increasing: survey

The increase was reported in the Telsyte Australian Smartphone & Wearable Devices Market Study 2019. It came as the number of Australians using smartphones grew despite device price increases, with about 9.1 million active primary iPhone users and 11 million Android users at the end of 2018. These figures were up from 8.6 million and 10.3 million respectively at the end of 2017.

About 4.6 million smartphones were sold in the second half of 2018, Telsyte said, a fall of 3% from the corresponding period in 2017. The average selling price went up by 13%.

Telsyte said of 1025 users surveyed, nearly one in four (24%) indicated they were waiting for 5G devices to arrive before buying a new smartphone. Another 33% said 5G capability would be an important factor in deciding on their next smartphone.

The survey also found that smartphones were increasingly being used for mobile payments, with about half of all mobile payment users saying they used smartphones for this purpose regularly.One in eight Australians between the ages of 16 and 34 — the so-called millennials — had changed or joined a new banking provider because of lack of support for mobile payments. Fourteen percent of Apple Watch users had done likewise.

The company said about nine million smartphones would be sold in 2019, up 1% compared to 2018, as only a handful of Android vendors were expected to release 5G smartphones this year.

IT plays an important role in the success (or failure) of an organization’s e-commerce initiatives. Here are some make-or-break practices to keep in mind.

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